:root{--navy:#0f2a44;--ink:#16202b;--muted:#5d6b7a;--line:#e3e8ee;--bg:#f5f7fa;--card:#fff;--accent:#0e7c86;--accent-2:#e6f4f5;
--green:#1f8a4c;--green-bg:#e5f5ec;--orange:#b45f06;--orange-bg:#fdf0e1;--red:#c0392b;--red-bg:#fbe9e7;--blue:#1d5fbf;--blue-bg:#e8f0fc;--grey-bg:#eef1f4;
--r:12px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Inter,Helvetica,Arial,sans-serif;color:var(--ink);font-size:15px}
*{box-sizing:border-box}body{margin:0;background:var(--bg)}h1,h2,h3{margin:0 0 .4em;line-height:1.2}h1{font-size:1.5rem}h2{font-size:1.15rem}h3{font-size:1rem}
.hidden{display:none!important}.muted{color:var(--muted)}.small{font-size:.85rem}.err{color:var(--red);min-height:1.2em;font-size:.9rem}
.brand{font-weight:800;letter-spacing:.06em;color:#fff;font-size:1.3rem;padding:4px 0 18px}.brand.big{color:var(--navy);font-size:1.8rem;padding:0 0 8px}
.btn{border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:9px;padding:9px 14px;font:inherit;font-weight:600;cursor:pointer;min-height:40px}
.btn:hover{border-color:#c7d0da}.btn.primary{background:var(--accent);border-color:var(--accent);color:#fff}.btn.primary:hover{filter:brightness(1.08)}
.btn.green{background:var(--green);border-color:var(--green);color:#fff}.btn.orange{background:#fff;border-color:var(--orange);color:var(--orange)}.btn.red{background:#fff;border-color:var(--red);color:var(--red)}
.btn.wide{width:100%}.btn:disabled{opacity:.5;cursor:not-allowed}.link{background:none;border:0;color:var(--accent);cursor:pointer;font:inherit;padding:0}
input,select,textarea{font:inherit;border:1px solid var(--line);border-radius:9px;padding:9px 11px;background:#fff;width:100%;min-height:40px}
textarea{min-height:90px;resize:vertical}label{display:block;font-weight:600;font-size:.9rem;margin:12px 0 0}label input,label select,label textarea{margin-top:5px;font-weight:400}
/* login */
.login{min-height:100vh;display:grid;place-items:center;padding:20px;background:linear-gradient(160deg,#0f2a44 0%,#174a6b 100%)}
.login-card{background:#fff;border-radius:16px;padding:32px;width:100%;max-width:420px;box-shadow:0 20px 60px rgba(0,0,0,.25)}.login-card .btn{margin-top:14px}
.pw{display:flex;gap:8px;align-items:center}.pw .link{white-space:nowrap}
/* shell: sidebar | main | chat dock */
.shell{display:grid;grid-template-columns:220px 1fr 360px;min-height:100vh}
.side{background:var(--navy);color:#cfe0ee;padding:20px 14px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}
.side nav a{display:flex;gap:10px;align-items:center;color:#cfe0ee;text-decoration:none;padding:10px 12px;border-radius:9px;margin:2px 0;font-weight:600}
.side nav a.on,.side nav a:hover{background:rgba(255,255,255,.12);color:#fff}.ico{width:18px;text-align:center}.side-foot{margin-top:auto;display:grid;gap:6px}.side-foot .link{color:#9fc3dd;text-align:left}
.badge{margin-left:auto;background:#f39c12;color:#1b1b1b;border-radius:99px;font-size:.75rem;padding:1px 8px}
.main{padding:28px 32px 90px;max-width:1100px;width:100%;outline:none}
.topline{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;flex-wrap:wrap;margin-bottom:18px}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:18px}.grid{display:grid;gap:14px}
.tiles{grid-template-columns:repeat(4,1fr)}.tile .num{font-size:1.8rem;font-weight:800}.tile .lbl{color:var(--muted);font-size:.85rem;font-weight:600}
.tile.warn .num{color:var(--orange)}
.meter{height:8px;border-radius:9px;background:var(--grey-bg);overflow:hidden;margin:8px 0 4px}.meter>i{display:block;height:100%;background:var(--accent)}.meter.hi>i{background:var(--orange)}.meter.full>i{background:var(--red)}
.needs{border-left:4px solid #f39c12}.needs-item{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:12px 0;border-top:1px solid var(--line)}.needs-item:first-of-type{border-top:0}
.feed-item{display:grid;grid-template-columns:10px 1fr auto;gap:12px;padding:11px 0;border-top:1px solid var(--line);cursor:pointer}.feed-item:first-child{border-top:0}
.dot{width:10px;height:10px;border-radius:50%;margin-top:6px;background:var(--accent)}
/* chips */
.chip{display:inline-flex;align-items:center;gap:5px;border-radius:99px;padding:3px 10px;font-size:.78rem;font-weight:700;white-space:nowrap}
.s-queued,.s-running,.s-in_progress{background:var(--blue-bg);color:var(--blue)}.s-waiting_client{background:#fff4d6;color:#8a6100}.s-waiting_tim{background:var(--grey-bg);color:var(--muted)}
.s-changes_requested{background:var(--orange-bg);color:var(--orange)}.s-done,.s-completed{background:var(--green-bg);color:var(--green)}.s-cancelled{background:var(--grey-bg);color:var(--muted)}
.s-failed,.s-held{background:var(--red-bg);color:var(--red)}.seat{background:var(--accent-2);color:var(--accent)}
/* jobs list */
.toolbar{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:12px}.toolbar input{flex:1 1 220px;width:auto}.toolbar select{width:auto;flex:0 0 auto}
table.jobs{width:100%;border-collapse:collapse;background:#fff;border:1px solid var(--line);border-radius:var(--r);overflow:hidden}
.jobs th{text-align:left;font-size:.78rem;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);padding:10px 14px;background:#fafbfc;border-bottom:1px solid var(--line)}
.jobs td{padding:12px 14px;border-bottom:1px solid var(--line);vertical-align:middle}.jobs tr:last-child td{border-bottom:0}.jobs tbody tr{cursor:pointer}.jobs tbody tr:hover{background:#f9fbfc}
.task{font-weight:600}.you{color:#8a6100;font-weight:700;font-size:.8rem}
.empty{text-align:center;padding:40px 20px}.empty .big{font-size:2.2rem}
/* detail (workroom) */
.crumb{font-size:.85rem;margin-bottom:8px}.detail-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;flex-wrap:wrap}
.actions{display:flex;gap:8px;align-items:center;position:relative}.menu{position:absolute;right:0;top:46px;background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:0 8px 30px rgba(0,0,0,.12);min-width:200px;z-index:5;padding:6px}
.menu button{display:block;width:100%;text-align:left;background:none;border:0;padding:10px 12px;border-radius:7px;font:inherit;cursor:pointer}.menu button:hover{background:var(--bg)}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin:18px 0 14px}.tabs button{background:none;border:0;padding:10px 14px;font:inherit;font-weight:600;color:var(--muted);border-bottom:2px solid transparent;cursor:pointer}
.tabs button.on{color:var(--ink);border-color:var(--accent)}
.timeline{list-style:none;margin:0;padding:0}.timeline li{position:relative;padding:0 0 16px 24px;border-left:2px solid var(--line);margin-left:6px}.timeline li:last-child{border-color:transparent}
.timeline li::before{content:"";position:absolute;left:-7px;top:2px;width:12px;height:12px;border-radius:50%;background:#fff;border:2px solid var(--accent)}
.timeline .when{font-size:.78rem;color:var(--muted)}.kv{display:grid;grid-template-columns:140px 1fr;gap:8px 14px}.kv dt{color:var(--muted)}.kv dd{margin:0}
.msg{padding:10px 12px;border-radius:10px;background:var(--bg);margin:8px 0;max-width:640px}.msg.you{background:var(--accent-2);margin-left:auto}.msg .who{font-size:.75rem;color:var(--muted);font-weight:700}
.nextstep{display:flex;justify-content:space-between;gap:12px;align-items:center;background:#fff8e6;border:1px solid #f6d28b;border-radius:var(--r);padding:14px 16px;margin-top:14px}
/* chat dock */
.chat-dock{background:#fff;border-left:1px solid var(--line);display:flex;flex-direction:column;height:100vh;position:sticky;top:0}
.chat-head{padding:16px;border-bottom:1px solid var(--line)}.chat-log{flex:1;overflow:auto;padding:14px 16px}
.bubble{max-width:88%;padding:9px 12px;border-radius:14px;margin:6px 0;white-space:pre-wrap;line-height:1.4}.bubble.bot{background:var(--bg);border-top-left-radius:4px}
.bubble.client{background:var(--accent);color:#fff;margin-left:auto;border-top-right-radius:4px}
.sugg{display:flex;gap:6px;flex-wrap:wrap;margin:4px 0 10px}.sugg button{border:1px solid var(--accent);color:var(--accent);background:#fff;border-radius:99px;padding:5px 11px;font:inherit;font-size:.82rem;cursor:pointer}
.chips{display:flex;gap:6px;flex-wrap:wrap;padding:0 16px 8px}.chips button{border:1px solid var(--line);background:#fff;border-radius:99px;padding:6px 11px;font:inherit;font-size:.82rem;cursor:pointer}
.chat-form{display:flex;gap:8px;padding:12px 16px;border-top:1px solid var(--line)}
/* modal (read-back) */
.modal{position:fixed;inset:0;background:rgba(15,42,68,.45);display:grid;place-items:center;padding:16px;z-index:20}
.modal-card{background:#fff;border-radius:16px;max-width:620px;width:100%;max-height:92vh;overflow:auto;padding:24px}
.readback{border:1px solid var(--line);border-radius:10px;padding:14px;background:#fafbfc;white-space:pre-wrap;font-size:.92rem;margin:10px 0}
.readback .f{color:var(--muted);font-size:.78rem;font-weight:700;text-transform:uppercase;margin-top:8px}
.trio{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}.check{display:flex;gap:8px;align-items:center;font-weight:600;margin-top:12px}.check input{width:auto;min-height:0}
.toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);background:var(--ink);color:#fff;padding:10px 16px;border-radius:10px;z-index:30}
.only-mobile{display:none!important}
.onboard ol{margin:6px 0 0;padding-left:20px}.onboard li{margin:4px 0}.onboard li.done{color:var(--muted);text-decoration:line-through}
/* ops page */
.ops .main{max-width:none}.sev-high{color:var(--red);font-weight:800}.sev-medium{color:var(--orange);font-weight:800}.sev-low{color:var(--muted);font-weight:800}
.h-ok{background:var(--green-bg);color:var(--green)}.h-watch{background:var(--orange-bg);color:var(--orange)}.h-attention{background:var(--red-bg);color:var(--red)}
/* responsive: tablet drops the dock, mobile gets bottom tabs + cards */
@media (max-width:1200px){.shell{grid-template-columns:220px 1fr}.chat-dock{display:none}.shell.chat-open .chat-dock{display:flex;position:fixed;right:0;top:0;width:min(420px,100%);z-index:15;box-shadow:-10px 0 40px rgba(0,0,0,.15)}
 .only-mobile{display:flex!important}}
@media (max-width:760px){.shell{grid-template-columns:1fr}.side{position:fixed;bottom:0;top:auto;left:0;right:0;height:auto;padding:4px 6px calc(4px + env(safe-area-inset-bottom));z-index:10;flex-direction:row}
 .side .brand,.side-foot{display:none}.side nav{display:flex;width:100%;justify-content:space-around}.side nav a{flex-direction:column;gap:2px;font-size:.72rem;padding:6px 10px;position:relative}
 .side nav a .ico{font-size:1.15rem}.badge{position:absolute;top:0;right:4px;margin:0}.main{padding:18px 14px 90px}.tiles{grid-template-columns:repeat(2,1fr)}
 table.jobs thead{display:none}table.jobs,table.jobs tbody,table.jobs tr,table.jobs td{display:block;width:100%}table.jobs tr{border-bottom:1px solid var(--line);padding:10px 4px}table.jobs td{border:0;padding:3px 10px}
 .kv{grid-template-columns:1fr}.shell.chat-open .chat-dock{inset:0;width:100%;bottom:58px;height:auto}.nextstep{flex-direction:column;align-items:stretch}}